| Area Manager of the Year |
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Winner:
Paul Cooney, Iceland
|
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| Buyer/Merchandiser of the Year |
Sponsored by Mockshop |
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Winner:
Alex Ball, Boots
|
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| Customer Service Individual/Team of the Year |
Sponsored by Pearson |
Winner:
Schuh Customer Service Team |
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| Head Office Support Team |
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Winner:
Topshop Topman - Retail Operations team
Highly commended:
Iceland - Corporate Audit Team
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| HR/Training Professional of the Year |
Sponsored by City and Guilds |
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Winner:
Laura Guest , House of Fraser
|
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| Marketing Professional of the Year |
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Winner:
Sophie Heap, Co-operative
Highly Commended:
Lewis Hamilton, Topman
|
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| Online Team/Individual of the Year |
|
Winner:
Joanna Robb, B&Q
Highly Commended:
Rachel Horsefield, Boots
|
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| Store Support Manager of the Year |
|
|
Winner:
Kate Barrett, Sainsbury's
|
 |
| Store Manager of the Year: Midlands |
Sponsored by EDI
|
Winner:
Amanda Allan, Debenhams
Highly Commended:
Amanda Daly, Body Shop
|
|
| Store Manager of the Year: South East and East Anglia |
Sponsored by EDI |
|
Winner:
Khadijah Chaoui, Topshop Topman
|
|
| Store Manager of the Year: Scotland & Ireland |
Sponsored by ED |
Winner:
Rebecca Carman, The Carphone Warehouse Ireland
Highly Commended:
John Lockhart, Sainbury's
|
|
| Store Manager of the Year: North of England |
Sponsored by EDI |
Winner:
Robert Donlan, Clarks
|
|
| Skillsmart Retail Apprentice of the Year |
Sponsored by British Land, Skillsfirst, EDI,
City and Guilds, Mockshop, West End Skillshop and Pearson |
Winner:
April Bell - Monica F Hewitt Florist
Highly Commended:
Abbey Fenton - The Funky Viking
|
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| NSA for Retail Learner of the Year |
Sponsored by NSA and West End Skills Shop |
|
Winner:
Karolina Sulinska - Lakeside Training Centre
|
 
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| NSA for Retail Trainer of the Year |
Sponsored by NSA
|
|
Winner:
Marcus Pescod - Central South East
|
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| NSA for Retail Ambassador of the Year |
Sponsored by NSA
|
Winner:
Suzanne Burnett, Marks & Spencer
|
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| Retail Week Rising Star of the Year |
|
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Winner:
Kate Barrett
Sainsbury's
|
|
