| Area Manager of the Year |
|
- Tom Rickett, Clarks
- Kam Birk, The Carphone Warehouse
- Paul Cooney, Iceland
- Craig Ash, Topshop Topman
|
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| Buyer/Merchandiser of the Year |
Sponsored by Mockshop
|
- Alex Ball, Boots
- Minwei Deng, Clarks
- Sarah Hodges, Clinton Cards
- Geraldine McIvor, Henderson Retail
- Sarah Smith, The Disney Store
|
|
| Customer Service Individual/Team of the Year |
Sponsored by Pearson |
- A Suit that Fits, Customer Support Team
- Clarks - Leap! Customer service team
- The H Samuel Dewsbury Customer Service Team
- Schuh Customer Service Team
|
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| Head Office Support Team |
|
- Argos - Shrinkage and Compliance Team
- Debenhams - Retail Operations Support
- Iceland - Corporate Audit Team
- Topshop Topman - Retail Operations team
|
|
| HR/Training Professional of the Year |
Sponsored by City and Guilds |
- Sophie Hosier, Debenhams
- Joanna Hulcoop, The Disney Store
- Niall Dobson, Sainsburys
- Laura Guest , House of Fraser
|
|
| Marketing Professional of the Year |
|
- Lewis Hamilton, Topman
- Max Sydenham, Buyagift
- Naomi Hansford, Clarks
- Sophie Heap, Co-operative Food
- Nicola Fox, Holland & Barrett
|
|
| Online Team/Individual of the Year |
|
- Joanna Robb, B&Q
- Rachel Horsefield, Boots
- Lou Ashton, New Look
- Beckton Store Online Department, Sainsbury's
- Jodie Bennett, The Disney Store
|
|
| Store Support Manager of the Year |
|
- Oliver Warner, Boots UK
- Katie Donohoe, The Carphone Warehouse, Ireland
- Danny Greaves, Countrywide
- Kate Barrett, Sainsbury's
- Matthew Woodward, Topshop Topman
|
|
| Store Manager of the Year: Midlands |
Sponsored by EDI
|
- Jonathan Hancock, Bhs
- Amanda Daly, Body Shop
- Amanda Allan, Debenhams
- Orladh Seddon, Karen Millen
- Darren Dodd, Signet
- Alan Fripp, Topshop Topman
|
|
| Store Manager of the Year: South East and East Anglia |
Sponsored by EDI |
- Laurie Casson, Debenhams
- Phil Willmott, Sainsburys
- Melissa Chowdhury, Signet
- Dillon Heffernan, Iceland
- Khadijah Chaoui, Topshop Topman
|
|
| Store Manager of the Year: Scotland & Ireland |
Sponsored by EDI |
- Fiona Smith, Bhs
- Micha Solana, Blackwell's
- Rebecca Carman, The Carphone Warehouse Ireland
- John Lockhart, Sainsbury's
|
|
| Store Manager of the Year: North of England |
Sponsored by EDI |
- Wes Bowie, BrightHouse
- Robert Donlan, Clarks
- Phil Butterfield, Sainsbury's
- Kevin Richards, Iceland
- Kris Waterson, Republic
|
|
| Skillsmart Retail Apprentice of the Year |
Sponsored by British Land, Skillsfirst, EDI,
City and Guilds, Mockshop, West End Skillshop and Pearson |
|
• April Bell - Monica F Hewitt Florist
• Abbey Fenton - The Funky Viking
• Nicholas Allen - Wickes
• Fiona Tillson - Wickes
|
|
| NSA for Retail Learner of the Year |
Sponsored by NSA and West End Skills Shop
|
|
• Janette Susan - The Learning Shop, Bluewater
• Karolina Sulinska - Lakeside Training Centre
• Aaron Naylor - Llandrillo Retail Skills Shop
|
 
|
| NSA for Retail Trainer of the Year |
Sponsored by NSA
|
• Marcus Pescod - Central South East
• Helen Hodgkinson - Llandrillo Retail Skills Shop
• Helen Crossley - Preston Skills Shop
|
|
| NSA for Retail Ambassador of the Year |
Sponsored by NSA
|
• Suzanne Burnett, Marks & Spencer
• Lynn Livingstone, Tesco
|
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